Terms and Conditions
Welcome to Salonect! These Terms & Conditions ("Terms") govern your access and use of the Salonect mobile application and services (the "App").
By using our App, you agree to be bound by these Terms. If you do not agree, please refrain from using the App.
1. Acceptance of Terms
• By accessing or using Salonect, you acknowledge that you have read, understood, and agree to comply with these Terms.
2. Services Provided
• List and manage salon services.
• Accept and schedule customer bookings.
• Receive and process payments.
• Access customer reviews and ratings.
3. Salon Registration & Eligibility
• To register, salons must provide accurate business details and necessary licenses.
• Salon owners must ensure compliance with local regulations.
• Salonect reserves the right to approve or reject salon registrations.
4. Booking & Cancellation Policies
• Salons must honor confirmed appointments.
• Last-minute cancellations may result in a penalty.
• Customers canceling at the last minute are subject to a 50% penalty, which is transferred to the salon.
5. Payments & Revenue Sharing
• Payments for services will be processed through Salonect’s platform.
• Salonect may charge a commission on each booking.
• Payouts will be made as per the agreed schedule.
• Any disputes regarding payments must be raised within 7 days.
6. Service Quality & Conduct
• Salons must maintain a high standard of service.
• Misconduct, fraudulent activity, or poor service can lead to suspension.
• Customer complaints will be reviewed, and repeated negative feedback may result in termination.
7. Reviews & Ratings
• Customers can leave reviews based on their experience.
• Salons have the right to respond to reviews professionally.
• Salonect reserves the right to moderate and remove inappropriate reviews.
8. Liability & Disclaimers
• Salonect acts as a facilitator and is not responsible for services provided by salons.
• Salons are solely responsible for customer service, hygiene, and compliance.
• Salonect is not liable for disputes between salons and customers.
9. Account Suspension & Termination
• Salonect reserves the right to suspend or terminate salon accounts for policy violations, fraudulent activities, or excessive negative feedback.
10. Privacy Policy
• Salon data and customer interactions will be processed as per regulations.
11. Modifications to Terms
• Salonect may update these Terms from time to time. Continued use of the App after modifications constitutes acceptance of the revised Terms.
12. Contact Information
• For questions or support, contact us at wisdomix@zohomail.in.
By using Salonect, you agree to abide by these Terms & Conditions. Thank you for partnering with Salonect!